Contact us

You can contact VNCERT using e-mail office [at] vncert [dot] vn

Address: 18 Nguyen Du, Hanoi, Vietnam

Telephone numbers: +0084.4. 3640 4423 (08:00-18:00 GMT +7 except weekends and official holidays)

FAX: +0084.4. 3640 4427

Timezone: GMT+7

For emergency incident cooperation contact, please use:

E-mail: ir [at] vncert [dot] vn

Handler on duty’s mobile: +84 918 699 652 (24/7)

Encrypting sensitive information

When sending sensitive information by email, please encrypt it. Get our PGP public key from the VNCERT web site.

This PGP key has the following properties:

v  Key ID: 0xB86BC5B0

v  Key Type: RSA

v  Expires: 2009-10-08

v  Key Size: 2048

v  Key fingerprint = 94AA B6BD FB09 DA3B AD74  ADED FBD1 81F0 B86B C5B0

v  UserID: Vietnam Computer Emergency Response Team <vncert [at] mpt [dot] gov [dot] vn>

The VNCERT PGP keys have an operational life span of approximately one year. When we generate a new key, it will be available from this web page, and we will announce the change

Verify our fingerprint.

v  Call the VNCERT hotline (+0084 4 3640 4423) to verify our fingerprint.

v  Check public key which Key ID is 0xB86BC5B0 on https://keyserver.pgp.com

v  Fingerprint: D5A5 2D1B 78DE D889 370B E8D8 AD10 7200 5565 EBCE

Incident reporting

To submit incident information it's recommended to use this web form.